| 2025 Stakeholder Engagement Topics, Frequency, and Achievements |
| Category |
Importance to the Company |
Key Topics of Concern |
Communication Channels / Frequency |
Communication Practices |
Responsible Department &
Contact Person |
Govt.
Agencies |
Government agencies oversee and audit companies’ compliance with various regulations. Juoku Technology stays abreast of the latest government regulations, engages in two-way communication, and actively ensures compliance with policies and regulations. |
• Corporate Governance
• Greenhouse Gases
• Occupational Health and Safety
• Legal Compliance |
1. Regulatory briefing meetings / Periodically
2. Official correspondence from regulatory authorities / Periodically |
1. Attended 31 regulatory briefings organized by competent authorities
2. Processed 439 official documents from regulatory authorities (Finance Department) |
Occupational Safety and Health Office, Finance Dept., and Administration Dept.
Contact Person: Ms Lin, Manager Administration Department
juoku_director@juoku.com.tw
|
| Shareholders / Investors |
Shareholders and investors are vital supporters and supervisors of Juoku’s sound operations and sustainable development. Juoku values their rights and interests and works with them to create long-term value. |
• Economic Performance
• Corporate Governance
• Risk Management
• Legal Compliance |
1. Annual General Shareholders’ Meeting / Annually
2. Investor Conferences / Irregular |
1. Annual General Shareholders’ Meeting attendance rate reached 85.83%
2. Held 1 Investor Conference |
Finance Department
Contact Person: Ms Hsieh, Director Finance Department
IR_JUOKU@juoku.com.tw
|
| Customers |
Customers are the primary source of company revenue. The company regards product quality, safety, and after-sales service as its highest commitments to customers. Maintaining high customer satisfaction helps the company continuously win customer recognition. |
• Products and Services
• Product Price Competitiveness
• Product Delivery Schedules
• Customer Relations |
1. Customer visits / Annually
2. Phone calls & E-mail communications / Real-time
3. New product presentations / Annually
4. Customer satisfaction surveys / Annually |
1. Conducted 312 customer visits
2. Conducted 11,960 customer phone calls
3. Held 1 new product presentation for customers
4. Conducted 1 customer satisfaction survey |
Sales Department
Contact Person: Mr. Chiu, Director Sales Department
juokusales@juoku.com.tw
|
| Employees |
Employees are the foundation for driving the company's sustainable operations and technological innovation. A stable workforce and high-caliber talent are key to ensuring product quality, improving production efficiency, and achieving sustainability goals. The company regards employees as partners for mutual growth and is committed to creating a safe, equal, and competitive workplace environment. |
• Compensation and Benefits
• Labor-Management Relations
• Occupational Health and Safety |
1. Labor-management meetings / Quarterly
2. Employee Welfare Committee meetings / Quarterly
3. Foreign Migrant worker monthly meetings / Monthly
4. Employee suggestion boxes / Real-time
5. Internal training and awareness sessions /Periodically
6. Occupational Safety and Health Committee meetings / Monthly
Safety and health education and training / Periodically
|
1. Held 11 labor-management meetings
2. Held 7 Employee Welfare Committee meetings
3. Held 12 foreign migrant worker monthly meetings
4. Collected 1 submission via the employee suggestion box
5. Average annual training hours per employee reached 21.9 hours
6. Held a total of 12 combined EHS monthly meetings and OSH Committee meetings
Safety training and awareness campaigns reached 1,323 participant-times
|
Administration Department & Occupational Safety and Health Office
Contact Person: Ms Lin, Manager Administration Department
juoku_director@juoku.com.tw
|
| Suppliers |
Maintaining long-term and stable cooperative relationships with supply partners is essential to jointly enhancing product and service value. A stable contractor/subcontractor system can reduce legal risks and ensure business continuity, avoiding work stoppages caused by contractor/subcontractor bankruptcy or legal violations. |
• Sustainable Supply Chain (Environmental Protection & Human Rights)
• Green Procurement
• Local Procurement
• Supplier Management |
1. Supply Chain Management (SCM) platform announcements / Periodically
2. Supplier visits / Periodically
3. Supplier evaluations / Annually |
1. Issued 12 procurement notices
2. Visited 25 suppliers
3. Conducted on-site evaluations for 10 suppliers |
Material, Purchasing & Logistics Department
Contact Person:Mr. Fang,Dpty Mgr Material Purchase&Logistic Dept.
juoku_purchase@juoku.com.tw
|
